Terms of Use

Make sure your parent or guardian has read this important information and you have their full permission before using the Tom Gates webshop (hereinafter the “Website”).

Parents or guardians – please read these terms of use and explain to any children using the Website how they apply and what they mean. If you have any questions, please contact us.

The really important bits

By using the Website, you are automatically agreeing to these Terms. We can’t say it enough – ALWAYS check with your parents or guardian before using our Website or entering any of our competitions. Everything on our Website is just for you to look at and play with. You can’t sell it or pretend you made it yourself (this includes all our pictures and stories).

About us

We are TG Entertainment Ltd Codebase Stirling, 8-10 Corn Exchange Road, Stirling, FK8 2HX .

All copyrights, trademarks, design rights and any other intellectual property rights (whether registered or unregistered) featured on the Website and all material or content made available by us via the Website are and will remain at all times our exclusive property or that of our affiliates and are protected by the relevant intellectual property laws (including trade mark and copyright laws).

Acceptance of these terms

By using the site you are agreeing to these Terms of Use and any policies we have, all together called our “Terms”. If you do not agree to these Terms, you must not access or otherwise use our Website.

Changes to these terms

We may modify, alter or update these Terms at any time so please check this page regularly. As above, if you continue to use the Website you will be deemed to have accepted any changes to these Terms.

We will be subject to the Terms in force at the time you use the Website.

Children and minors

This Website is aimed at users of various ages and we hope everyone will enjoy it (we all do!). CHILDREN AND ANY UNDER-18s SHOULD ONLY ACCESS THE WEBSITE WITH THE PERMISSION OF A PARENT OR GUARDIAN. Contributions submitted and/or read by children are subject to the consent of their parent or guardian.

We urge parents or guardians who permit minors to use the Website to inform them of safety online. You are solely responsible for deciding whether or not the Website content is appropriate for the child you are allowing to access the Website.

It’s our Website 

This Website and its contents and information are owned or licensed by us, or our third party licensees, as appropriate. This is protected by copyright, trade mark, and other intellectual property laws. Except for private and non-commercial use, you may not use anything of ours and therefore you cannot extract and use any content of our Website without our express written consent. We reserve all our rights in relation to the Website and its contents.

Unauthorised use, copying, publication, uploading, framing, posting, downloading, transmitting, distributing or other misuse of our Website is strictly prohibited, and we reserve any action to enforce our rights.

Sometimes things don’t work

We will make reasonable efforts to keep the Website operational. However, the Website may be unavailable sometimes due to maintenance, malfunction or for various other reasons.

Despite our best efforts, we cannot guarantee the continuous operation of, or access to, our Website (also due to the nature of the Internet which often goes beyond our reasonable control), nor the lack of any delays, errors, interruptions, inaccessibility to the Website due to, for example, viruses, service interruptions, content deletion, problems with the network or defects and other malfunctioning of the Website you may experience.


Sometimes we run competitions via the Website. If you wish to take part in any such competition you must comply with the competition terms posted and any other specific rules we apply from time to time.

It’s free

We don’t charge you to use the Website but be careful with any bandwidth or data restrictions imposed by your internet service provider. If you’re using the Website from a mobile device there may be additional charges depending on your contract. It is your sole responsibility to check this.

Our liability to you

The Website is provided on an “as is” basis. 

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. Nothing here shall limit or exclude liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation made by us, or any other liability that cannot be excluded or limited by applicable Law.  In addition, nothing here is intended to affect the legal rights and remedies you may have, under any mandatory laws.

To the extent permitted by mandatory provisions of applicable laws, we will not be liable to you for any costs, damages, claims, actual or alleged indirect loss or consequential loss you suffered that were not foreseeable to both you and us when you agreed to use the Website (including, but not limited to, loss of profits, loss or corruption of data, savings, business or opportunity, reputation or any other sort of economic loss).

Privacy Policy

You can read our Privacy Policy at any time.

Cookies and similar devices

Our Website use Cookies and/or other tools to store and sometimes track information about you. You can read our Cookie Policy at any time.

Other People’s websites  

Sometimes the Website will share links or redirect you to other people’s websites (for example, the links on our ‘merchandise’ page will redirect you to the relevant page of Amazon’s UK websites). These sites aren’t under our control and we aren’t responsible for (and don’t endorse) their content or policies. You are responsible for using these sites, including where you buy anything through them.

Social Media  

Please note that, if you choose to ‘share’ anything you do through our Website, they may be made available to social platforms such as Facebook and Twitter. Please read the privacy policies of those social websites, because anything you publish on those platforms will no longer be governed by these terms. 

You may come across links to social media pages using our Website. We have no control over these sites and their contents and you use them at your own risk. Remember to read their terms of use.

Please note if you sign up to our mailing list you are agreeing to receive emails from us in the future relating to exciting Tom Gates news, competitions, new books or other things we think you’ll love. If at any time you want to stop receiving these emails, you can let us know by contacting us and we will stop.  


If any provision of these Terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable then that invalid or unenforceable part will be deemed deleted from these Terms, such invalidity or unenforceability will not affect the other provisions of these Terms and they will remain in full force and effect.

These Terms and any disputes about them will be governed by the laws of England and the courts of England shall have exclusive jurisdiction as regards any claim, dispute or matter related to these Terms or this Website.

Contact us

You can email us with any questions, queries or complaints via our customer service team.

Free Gifts

All free gift offers are while stocks last and subject to change